The Help Section is a collection of the most frequently asked questions here at ASH Image bank. We've identified many common questions and collected them and their answers here in this section. If you have a question that isn't in our Help Section you can contact us for help.
What types of images is ASH looking for?
Browse images first to see the types of images already published in the Image Bank and to avoid duplication. Types of images to submit include: morphology images, special stains and cytochemistries, immunophenotype, genetic abnormalities (cytogenetics, blots, FISH, ISH), and diagrams. Figures should include arrows and other labels that would be helpful for non-experts in identifying positive or diagnostic findings.
For technical assistance, contact technical support at ASH-CustomerSupport@astutetech.com. Please provide a detailed description of your issue and any relevant system information needed to answer the question.
For ASH account or login questions, call 866-828-1231. International callers dial 001-202-776-0544.
Technical or account assistance hours:
Monday - Friday
9 a.m. - 5 p.m.